FAQ

[PLACEHOLDER: client to replace — this page is sample copy written to fill the layout. Have it reviewed before launch.]

Are your pieces solid gold?

[PLACEHOLDER: answer precisely — solid, filled, or plated, and at which karat. Customers buy on this answer.]

How long does a bespoke commission take?

Typically [PLACEHOLDER: 2–8 weeks] from approved drawing to finished piece. A wax must be drawn, cast, set, and finished by hand, and the atelier will not shorten a setting to meet a date.

Can I design my own piece?

Yes — that is the house's whole reason for existing. Begin at Customise Your Vision, or read what the process involves under Services.

Do you ship internationally?

[PLACEHOLDER: confirm which countries you ship to.] See Shipping & Returns.

Can I return a piece?

Unworn stock pieces, yes. Bespoke and engraved work, no. See Shipping & Returns.

How do I know my size?

[PLACEHOLDER: describe your sizing guidance, and whether the atelier resizes free of charge.]

Do you buy or take trade-ins?

[PLACEHOLDER: answer or remove this question.]

How do I care for my piece?

See Repairs & Care.